LogSure

Inbox

One inbox for every app.

Feedback, bug reports and messages from all your apps land in one list, by status, with search, notes and replies.

Tour the inboxCollect reports
The inbox: open bug reports, feedback with star ratings and messages from four sample apps, with tabs by status and filters by kind.

Triage in a few keys.

Every request moves through open, in progress and resolved, or out as spam. Resolved ones archive in one go.

  • Tabs by status, filters by kind and app
  • Search across every request
  • Private notes the sender never sees
  • Reply opens an email to the sender
A bug report in progress with a team note and the actions to resolve it, reopen it or mark it as spam.

Know who answers what.

Support notes, written per app in Markdown, show beside every request of that app: who owns what, what to ask, what to promise.

Support notes for Acme Notes, shown with every request

**Export bugs** go to the documents team.
Ask for the note length and the export format.

On your Mac, with notifications.

The Mac app shows the list and the request side by side, posts a notification for each new one and keeps the open count on the Dock.

⌘1⌘2⇧⌘R⌥⌘R⇧⌘E

The Mac app's inbox: the requests on the left and the selected bug report on the right.

Yours to keep, or to forget.

Export any view as CSV. Retention rules delete old requests, spam and attachments on schedule, and the Privacy page finds or erases what one address sent.

Privacy
The iPhone app's inbox: requests from four sample apps with their kind, rating and status.

How it works.

Requests come in

Your forms post feedback, bug reports and messages to /_care/.

await logsure.message({
  email: '[email protected]',
  subject: 'An invoice for March',
  message: 'Could I have one?',
});

You hear about it

The bell, a Mac notification, and a webhook for the server or per app.

NOTIFY_WEBHOOK=https://hooks.example.com/logsure

Triage anywhere

In the browser, on your phone, on your Mac, in the terminal, or through your AI assistant.

logsure inbox --kind bug --status active
Read the inbox docs.The consoleForms